Return Policy

  • Returns are accepted only if the merchandise is unopened, unused, and blemish-free.
  • Items must be returned within 3 days of receipt.
  • For shipped merchandise, the return package must be postmarked within 3 days of receiving the item.
  • All returned products must include the original packaging, tags, and proof of purchase.
  • Items that do not meet these conditions will not be eligible for return or refund.

Warranty Policy

  • All watches come with a 2-year warranty covering the movement only.
  • The warranty does not cover physical damage, misuse, or issues caused by unauthorized repairs.
  • Proof of purchase is required to claim warranty service.
  • For warranty claims or service assistance, please contact our support team.

Need help?

Contact us at info@bangladeshiwatchmaker.com for questions related to refunds and returns.