Refund and Returns Policy
Return Policy
- Returns are accepted only if the merchandise is unopened, unused, and blemish-free.
- Items must be returned within 3 days of receipt.
- For shipped merchandise, the return package must be postmarked within 3 days of receiving the item.
- All returned products must include the original packaging, tags, and proof of purchase.
- Items that do not meet these conditions will not be eligible for return or refund.
Warranty Policy
- All watches come with a 2-year warranty covering the movement only.
- The warranty does not cover physical damage, misuse, or issues caused by unauthorized repairs.
- Proof of purchase is required to claim warranty service.
- For warranty claims or service assistance, please contact our support team.
Need help?
Contact us at info@bangladeshiwatchmaker.com for questions related to refunds and returns.